Contact Us

If you have questions about food pickup appointments, eligibility, or how our pantry works, we’re here to help.

We serve individuals and families in Montgomery County, including Spring, Conroe, The Woodlands and New Caney, through an appointment-based food pantry system. Before contacting us, we recommend scheduling an appointment online, as appointments are required for food pickup.

How to Reach Us

  • Questions about appointments or food pickup
    Use the contact form below and include your name and phone number so we can respond as quickly as possible.

  • Need help scheduling an appointment
    If you’re having trouble using the online scheduler, let us know—we’re happy to assist.

  • Day-of pickup questions
    Please contact us as early as possible if you are running late or have an issue on the day of your appointment.

We do our best to respond within 1–2 business days. During high-demand periods, response times may be longer.

Important Notes

  • Food pickup is by appointment only

  • Walk-ins cannot be accommodated

  • Appointment availability depends on current food supply

If you or your family are experiencing food insecurity and need assistance, the fastest way to receive help is to schedule a food pickup appointment online.

A man in a green shirt is smiling and talking to a couple at a food pantry counter inside a store. Behind him are shelves with fresh vegetables and food items. A sign on the counter displays the hours: Monday to Friday, 9 to 4. The store has large windows allowing natural light to enter.